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Why we incorporate coaching in our work

Return on Investment

Proven return on investment (ROI) from coaching ranges anywhere from 37% to 560%, with even the smallest estimate showing a significant impact.

ROI for companies who invest in developing soft skills such as agility and resilience (International Growth Centre, 2016).


ROI for companies who invest in employee well-being (CoachHub, 2020).


Increase in employee net promoter score (NPS), for organisations who create a sense of belonging (Harvard Business Review, 2019).


Did You Know?

did you know
  • A Fortune 500 company wanted to study the ROI of Executive Coaching. They found that 77% of respondents indicated that coaching significantly impacted at least one of nine business measures.


  • In addition, they uncovered that overall productivity and employee satisfaction were the most positively impacted areas (which in turn impacts customer satisfaction, employee engagement, quality, annualised financial results, and more). Their study concluded that Executive Coaching produced a 788% ROI. The study noted that excluding the benefits from employee retention, a 529% ROI was delivered. (Executive Briefing: Case Study on the ROI of Executive Coaching, Merrill C. Anderson, Ph.D., MetrixGlobal, LLC)


  • Manchester, Inc. surveyed 100 executives, most of whom were from Fortune 1000 companies. Their research showed that a company’s investment in Executive Coaching realised an average ROI of almost six times the cost of the coaching. (Maximizing the Impact of Executive Coaching, The Manchester Review, 2001, Volume 6, Number 1, Joy McGovern, et al.)


Physical & Mental Benefits

In addition to other modalities, we use Emotional Freedom Technique in some of our programs, based on evidence that the application of clinical EFT improves Multiple Psychological Markers of Health

immune system

Businesses with a strong coaching culture have a larger percentage of highly engaged employees than other organisations, 61% compared to 53% (ATD, 2018), and also report higher outcomes in:


  • Customer satisfaction
  • Regulatory compliance
  • Talent attraction
  • New product development and delivery
  • Shareholder value
  • Large-scale strategic change

Individuals and companies who hired a coach and are “satisfied” or “very satisfied”

ICF Global Coaching Client Study, 2018

Additional Statistics

  • 65% lower employee turnover (Workplace Wellness Trends, 2017).
  • 21% higher productivity (Accenture, 2019).
  • 91% of coachees increased their self-reflection, awareness and sense of purpose (CoachHub, 2020).
  • 80% of coachees agree they have gained competencies useful for their profession (CoachHub, 2020).